Forum:Blinking light but no firmware update possible

Hi there, has anyone had the problem with the unit not booting (blue light perpetually blinking) but the firmware update tool doesn't find the drive, so the update cannot be applied? In my case, the drive won't even appear on the Disk Manager! Is this a hardware failure, or perhaps the reported Seagate firmware problem? It was working perfectly until yesterday, nothing special was done (I didn'd connect it to the PC, I don't have Norton Antivirus...), it just stopped working; is this consistent with the Seagate problem? In this case, can you suggest anything aside from opening the drive, which is still in warranty? Thanks! 85.55.195.131 22:16, November 25, 2009 (UTC) Pa


 * It's not necessarily an unpatched seagate drive. Any hard drive can fail.  Yours definitely has the symptoms of a hard drive failure.  One thing I would do would be to try it out on a different computer.  I found out about a month ago that if I had a network mapped drive occupying the drive letter that the Iomega usually takes, I was not seeing the drive when I plugged it into the computer.  This surprised me because I figured the computer would automatically pick a different drive letter that had not been used.  But in my case, it did not.  Also try out different USB cables, just to confirm that it isn't the cable.  Even still, it could end up being the power brick.  But from the symptoms you've described, it seems more likely that your drive has crashed and it's time to contact Iomega and get the warranty service. --JCoug 06:44, November 26, 2009 (UTC)


 * Thanks a lot for the answer, JCoug! I already tried on a different computer (one has Windows XP, the other has Vista) with the same result. I already contacted Iomega tech support but they didn't say much (some pre-defined answer, I guess). I'll try with a different cable then, I don't think I can get another power supply. I'm afraid if I send the drive to Iomega I'll lose all of my data, even if it could be recoverable... but at the same time I don't want to open the drive because of the warranty. I'll have to make a decision, I guess :) Thank you very much anyway, I'll post about the result just in case it can help someone else in the future. 85.55.195.131 19:36, November 26, 2009 (UTC) Pa