Forum:Screenplay Pro HD ard drive fail?

128.222.37.58 13:34, May 19, 2010 (UTC)

Hi,

I have a Screenplay Pro HD 1TB, and a few days ago it stopped working. I have tried to format the drive, but Windows cant format it. The drive spins up, but Windows cant access it without formatting it. If I try to update the Firmware with the datainstaller program, it hangs and never completes.

Any ideas?

SS


 * If Windows can see the drive but can't format it, then it sounds like your hard drive may have failed. If it is past the warranty period, you may want to look at taking apart the hard disk drive, taking out the SATA drive and directly connecting it to see if your computer can see it and format it then. If it can't, just replace it with another drive. If it can see it and format it when connected, then plug it back into the screenplay and try to apply the firmware again. If it continues to fail, then the hardware in the ScreenPlay is probably at fault and there is little you can do. --JCoug 22:35, May 21, 2010 (UTC)